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General

Denverticket.com is a ticket broker that sells tickets to hard to get or sold out events.  We sell our tickets on the secondary market above or below face value. The following are the rules or "Terms" that govern use of the Denverticket.com Web site ("Site") by you, the user of the Site ("User"). By using or visiting the Site, User expressly agrees to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Denverticket.com reserves the right to change these Terms at any time, effective immediately upon posting on the Site. If User violates these Terms of Use, Denverticket.com may terminate User's access to the Site, bar User from future use of the Site, cancel User's ticket order, and/or take appropriate legal action against User.

Orders

All sales are final. Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations.  Tickets cannot be reissued or replaced. If an event is postponed, tickets will be honored for the rescheduled date.  If an event is cancelled without a rescheduled date, User will need to contact the Denverticket.com for a refund. Denverticket.com may require the User to return the supplied tickets at User's expense before receiving any refund User may be entitled to due to cancellation. Denverticket.com is not responsible for providing or securing this refund for User. Any shipping and handling charges are not refundable. Denverticket.com will not issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When User receives tickets, User should keep them in a safe place. Please note that direct sunlight or heat may damage tickets. Occasionally tickets ordered may no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, and User has chosen to be automatically upgraded, then Denverticket.com will fill the order with the alternative seat locations. If User is automatically upgraded, User's credit card will be charged at the time the order is received and User will be contacted for notification of the new seat locations. If User has not chosen to be automatically upgraded, a representative from Denverticket.com may contact User to discuss alternative seat locations.

Pricing

Tickets sold through Denverticket.com are from secondary ticket market and are being resold in most cases above or below the price or "face value" listed on the ticket. Denverticket.com and its participating brokers are not directly affiliated with any performer, sports team, or venue and we do not act as a primary sale box office. Despite Denverticket.com's best efforts, a small number of the items listed on the Site may be mispriced. If the Denverticket.com discovers an item's correct price is higher than the stated price, Denverticket.com will, at their discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Prices stated on the Site do not include any state or other local taxes that may apply to User's order. All prices are in United States Dollars (USD) unless otherwise specifically stated.  If you have any questions about charges on your credit card statement feel free to contact us at customerservice@denverticket.com.

Shipping and Delivery

Denverticket.com uses FedEx for the delivery of tickets ordered. If the event is approaching soon, we will ship overnight or email the ticket order if necessary.  Ticket orders for today's events may need to be collected from a local pickup location if the tickets are not able to be emailed. Denverticket.com will phone or email the pickup instructions once the order has been confirmed. In most instances, will call at the stadium is not available. Most orders are processed the same business day in which they are received. Orders placed after business hours may be processed on the next business day. For certain events, tickets may not be available for immediate shipment. In this case, an estimated shipping date will be provided on invoice emailed to User. Tickets will be shipped when available, and choice of an expedited delivery method does not guarantee that tickets will be shipped immediately. All shipments will require a signature at the point of delivery. Customers outside of the United States must choose an International Delivery option. If any other option is chosen for an order outside the United States, the shipping cost may be adjusted by Denverticket.com after the order is placed to use the International Rate.  For security reasons we will only ship to the billing address on file with the credit card company of the credit card used for the order.  Additional information may be required before ticket orders are sent to any address other than the billing address(Please see Additional Proof of Identity).  If a PO box is provided as the billing address Denverticket.com will contact you for a physical address to send your ticket order to.  The postal service will not accept a FedEx package.  Ticket orders that are returned to Denverticket.com are subject to additional shipping fees to have the ticket order resent.  All pickup orders must be collected in 3 business days from when the order was placed.  Ticket orders that are not collected in 3 business days are subject to a FedEx fee.

Additional Proof of  Identity

In order to protect our clients from fraud, User may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of notarized public documents such as a state driver's license or federal passport and the credit card used for the purchase.  Failure to comply can result in order cancellation and/or cancellation fees.

Permitted Use

User agrees that User is only authorized to visit, view and to retain a copy of pages of this Site for User's own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for User's personal use, unless otherwise specifically authorized by Denverticket.com to do so. The content and software on this Site is the property of www.denverticket.com and/or its suppliers and is protected by U.S. and international copyright laws. Links. The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Denverticket.com has no control over these sites or the content within them. Denverticket.com cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Denverticket.com does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact User's computer systems. By using the Site to search for or link to another site, User agrees and understands that User may not make any claim against Denverticket.com for any damages or losses, whatsoever, resulting from use of the Site to obtain search results or to link to another site. If User experiences a problem with a link from the Site, please notify us at customerservice@denverticket.com and we will investigate User's claim and take any actions we deem appropriate in our sole discretion.

Violation of the Terms

Denverticket.com, in its sole discretion, and without prior notice, may terminate User's access to the Site, cancel User's ticket order or exercise any other remedy available to it.. User agrees that monetary damages may not provide a sufficient remedy to Denverticket.com for violations of these terms and conditions and User consents to injunctive or other equitable relief for such violations. Denverticket.com may release User information if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Denverticket.com is not required to provide any refund to User if you are terminated as a user of this Site.

Copyright Policy

All text, graphics, files, applets, scripts, software and other works on the Site are the copyrighted works of Denverticket.com. All Rights Reserved. Any unauthorized redistribution or reproduction of any copyrighted materials on the Site is strictly prohibited. Denverticket.com and www.denverticket.com are protected marks of Denverticket.com. Denverticket.com reserves the right to terminate the privileges of any User who uses this Site to unlawfully transmit or receive copyrighted material without a license or express consent, valid defense or fair use exemption to do so. After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the User that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing Users' rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a User's rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.

Disclaimer

Denverticket.com MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. Denverticket.com MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Denverticket.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Denverticket.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OF OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Denverticket.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, Denverticket.com USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE Denverticket.com SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE Denverticket.com SERVICE. Denverticket.com IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Denverticket.com be liable to User for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Denverticket.com has been advised of the possibility of such damages. Disputes. If there is any dispute about or involving the Site, by using the Site, User agrees that the dispute will be governed by the laws of the State of Connecticut without regard to its conflict of law provisions. User agrees to personal jurisdiction by venue in the state and federal courts of the State of Connecticut, City of Hartford. Indemnity. User agrees to indemnify and hold Denverticket.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of User's use of the Site, including also User's use of the Site to provide a link to another site or to upload content or other information to the Site.

Registration

Certain areas of the Site are provided solely to registered Users of the Site. Any User registering for such access agrees to provide true and accurate information during the registration process. Denverticket.com reserves the right to terminate the access of Users should Denverticket.com know, or have reasonable grounds to suspect that a User has entered false of misleading information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under the age of eighteen (18) shall not be permitted to register. Denverticket.com reserves the right to require valid credit card information as proof of legal age. Denverticket.com maintains a strict online Privacy Policy and will not sell or provide User credit card information to third parties.

User Account

User will select a username and password as part of the registration process. All User account pages are protected with Secure Socket Layer (SSL) encryption. User is fully responsible for maintaining the confidentiality of their username and password. User agrees to immediately notify Denverticket.com at customerservice@denverticket.com should User know, or have reasonable grounds to suspect, that the username or password have been compromised. Denverticket.com shall not be responsible for User's failure to abide by this paragraph. Denverticket.com may, in its sole discretion, terminate the User's account for any reason. Under no circumstances shall Denverticket.com be liable to any User or third party for termination of a User's account. Third Party Advertisers.Denverticket.com may allow third party advertisers to advertise on the Site. Denverticket.com undertakes no responsibility for User's dealings with, including any on-line or other purchases from, any third party advertisers. Denverticket.com shall not be responsible for any loss or damage incurred by User in its dealings with third party advertisers.